Privacy Policy

Last Updated: 16/09/2024

Block10 Bouldering is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.block10.co (the “Site”). Please read this privacy policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Personal Information is data that can be used to identify or contact you, such as:

Name
Email Address
Phone Number
Postal Address
Payment Information (if applicable)
Any other information you voluntarily provide us

b. Non-Personal Information

Non-personal information is data that cannot be used to identify or contact you, including:

IP Address
Browser Type
Device Information
Operating System
Referring URLs and exit pages
Date and time of visit
Clickstream data

2. How We Use Your Information

We may use the information we collect for a variety of purposes, including:

To operate and maintain our Site
To improve your experience on our Site
To respond to your inquiries or requests
To send you administrative emails, promotional materials, or newsletters (you may opt-out at any time)
To process transactions, if applicable
To comply with legal obligations and enforce our policies

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to collect non-personal information to:

Customize your experience
Analyze usage patterns
Facilitate advertising

You can modify your browser settings to refuse cookies, but this may limit your ability to use certain features of our Site.

4. How We Share Your Information

We do not sell, trade, or rent your Personal Information to third parties. However, we may share information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site and conducting our business.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

5. Security of Your Information

We take appropriate technical and organizational measures to protect the information we collect and store. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

The right to access the personal information we hold about you.
The right to request correction of any inaccurate information.
The right to request deletion of your personal data.
The right to object to or restrict certain types of processing.
The right to data portability.

If you would like to exercise any of these rights, please contact us at dell@block10.uk.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: dell@block10.uk
Address: Block10 Bouldering, Unit 3 Angus Works, North Isla Street, DD3 7JQ